At AraiFashion.com, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return or exchange your item(s) subject to the following conditions:
- Eligibility:
- Items must be returned within 30 days of the delivery date.
- Items must be unworn, unwashed, and undamaged, with all original tags attached.
- Items must be returned in their original packaging.
- The following items are not eligible for return:
- Final sale items
- Intimate apparel
- Swimwear
- Accessories
- Return Process:
- To initiate a return, please contact our customer support team.
- We will provide you with a return shipping label and instructions on how to package and ship your item(s).
- You are responsible for the cost of return shipping.
- Refunds:
- Once we receive your returned item(s), we will inspect them to ensure they meet our return eligibility criteria.
- If your return is approved, we will issue a refund to your original payment method.
- Please allow 7-10 business days for your refund to process.
- Exchanges:
- If you would like to exchange your item(s) for a different size or color, please contact our customer support team.
- We will check the availability of the desired item(s) and provide you with instructions on how to proceed.